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6/96 Letters

A mixed bag of mail: Readers react to coverage of the Web, Microsoft MVPs, Network Computers and more

Top Hot Web, Cool Freebies Going to bat for MVPs The future is here Helpful hints Mind your manners Zip it up

Hot Web, Cool Freebies

Mike Elgan's recent article "Netscape Threatens Microsoft (And Other Myths)" (The Explorer, April) was a little misleading and on some counts dead wrong. He said that the Web is hot because it is mostly free. The Web is hot because it is an exciting, new, interactive communications media that will ultimately subsume the functionality of paper publishing, radio and TV. The Web combines the power of hypermedia communications with a global reach. It is no mystery why Internet providers promote the Web so heavily. It brings in new users who are willing to pay for Internet access. Yes, the culture of the Web is to offer some cool freebies, and most Web sites have figured this out ... but why does the spider weave her web?

Elgan says that he has "never seen a Java-based applet that could replace a word processor, spreadsheet or any other software" on his PC. Check out a Web page called HTMLJive, which is an HTML editor written in Java. It can be downloaded like any other Web page and then executed at will. Microsoft can feel the cold, dank breath of real competition breathing down its neck, but it does have a pretty healthy profit margin.
David Evans via the Internet

Top Hot Web, Cool Freebies Going to bat for MVPs The future is here Helpful hints Mind your manners Zip it up

Going to bat for MVPs

While your article about online support resources ("Instant Answers," April) pointed a lot of people in the right direction, I feel you've done a great disservice to the dozens of dedicated MVPs (Most Valuable Professionals) who've been recognized by Microsoft for their volunteer efforts on CompuServe, The Microsoft Network and other venues.

These men and women are experienced users-often beta testers and developers-whose insight into Windows 95 stems from real-world operations. They devote many hours each week to helping people learn to use the products, often testing software and hardware configurations on their own equipment to try to duplicate a problem.

Their incentive has nothing to do with "barter of MS products and services." For me, it's the satisfaction of having solved a problem; the thrill of seeing the light of comprehension flash in someone's message; and the challenge of trying to reproduce a bug that another user has found so it can be turned over to Microsoft engineers.
Sue Mosher via the Internet

I am disappointed to see such an unfair description of members of the Microsoft MVP program. Our answers, which are usually garnered by months of experience with Windows 95, are no less accurate than Microsoft's.

You claim we barter with Microsoft in trade for the answers we give. Nothing could be further from the truth. We do not attempt to enter the MVP program; we are inducted. Many of us began supporting Windows 95 before any type of support mechanism was in place. This sharing of information and knowledge is prevalent in the online community. I regret that your hasty words may have damaged our credibility.
Rick Ahlquist via the Internet

Top Hot Web, Cool Freebies Going to bat for MVPs The future is here Helpful hints Mind your manners Zip it up

The future is here

I am appalled that those editorializing on the subject of Network Computers (Letters, April) object to inexpensive alternative I-net access for the masses. Wake up and smell the opportunity! Anyone who can't grasp the implications for the marketing, communication, medicine, finance, education, politics, business and entertainment segments of our world(s) has been living in a vacuum.

Imagine a cable TV box that has a button to connect viewers to the Internet and a hand-held, voice-activated remote control. The subscriber pays a separate fee for Web site access with e-mail, shopping privileges, chat rooms, and unlimited access to the public library and the local education system. The remote control also has a button that says "Vote."

The future is staring us in the face. The bright financiers and technoheads among us are in a race to combine all of these items into an economical package for mass distribution. It's not if this particular future will arrive, but when.
R. Klokman via the Internet

I agree with Fred Langa about the downsides to a Smart Terminal (Start, February). Much of the enjoyment derived from a PC is the "P." PCs are personalized. My friends treat their PCs as if they were family members, and taking the personalization out of home computing would destroy much of what makes it so special.
Sean Devine via AOL

Top Hot Web, Cool Freebies Going to bat for MVPs The future is here Helpful hints Mind your manners Zip it up

Helpful hints

Karen Kenworthy's column (Power Windows, April) helped me solve a Windows 95 backup problem. Her suggestion to stop thinking DOS and start thinking Win95 gave me the solution to the problem of making a backup copy of my Windows folder on a different partition of my hard drive.

I simply created a new folder titled WINBAK on my E: drive and used the Copy command in Windows Explorer to create a full backup.

I have a 1.3GB hard drive in three partitions to reduce cluster size (I got that from another of Karen's columns!) and although I have a tape backup, it is slow and cumbersome to use. Now, if something goes wrong, all I need to do is copy my files back into the Windows folder and I'm up and running again.
Dennis Poledna via the Internet

(Editor's reply: Nice trick! A second copy of important files, kept on your hard disk, isn't a substitute for a "real" backup to tape or other removable media. But it's a very handy supplement.)

Karen Kenworthy omitted a few important points in her column about upgrading a hard drive. First, dragging and dropping the entire original hard drive contents to the new drive, as Karen suggests, requires a fully optimized system; without it, Windows 95 will not let you do the copy. Second, you must ensure that the View option of your file list shows all files, including hidden files, or the copy will not occur on those files.

Third, if you merely select the entire hard drive contents, the copy will abort when it goes to copy the Win386.swp file located in the Windows directory, as the file is currently in use. (At the least, it will not copy any other files within the Windows directory.) To work around this, the copy should be made in two steps, the first being to double-click on the original drive's icon, select the Windows directory, do an invert selection (which will select all except the Windows directory) and then do the drag-and-drop. The second step is to create your Windows directory on your target drive, go into your Windows directory on the source drive, select the Win386.swp file, invert the selection (selecting all except the swap) and then do the drag-and-drop to the newly created Windows directory on the target drive.
Michael Pritchard via the Internet

(Editor's reply: Thanks! You're right about the need to enable the display of hidden files. I normally have that option enabled, but it's not the default. As for the swap file, not everyone keeps it on the same volume as Windows itself. But for those who do, your "invert selection" copying technique is the best I've seen.)

Top Hot Web, Cool Freebies Going to bat for MVPs The future is here Helpful hints Mind your manners Zip it up

Mind your manners

I just finished the column by Miss Manners (Dialog Box, April), and I couldn't agree more! Add to her observations the notorious lack of proper grammar and composition among Net users. Even on popular university or corporate Web pages, misspellings are rampant, capitalization is careless, and format and style are disregarded.

I suspect that those who develop, display and read e-mail and Web pages are some of the most educated people in the country. Let's write like it!
Jim Gochnauer via the Internet

Top Hot Web, Cool Freebies Going to bat for MVPs The future is here Helpful hints Mind your manners Zip it up

Zip it up

The security software mentioned in the article "ZipLock Keeps Transactions Airtight" (NewsTrends, March) is fine for a business with a direct Net connection. But what about the home users who use their modem and a network service to access the Net? Does the product disconnect from the service to contact the credit card company and then reconnect to the service? Do you need a second modem? If credit card company access is handled by the network service, the data does go through a third party and security can be breached.
Edward P. Giering via the Internet

We want to hear from you! Please send your letter and phone number to: Letters, Windows Magazine, One Jericho Plaza, Jericho, NY 11753, or by e-mail to winmag@cmp.com. We reserve the right to edit letters for length and clarity.
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