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8/96 Reviews SW: Visual Voice Pro 3.0

Listing of August 1996 Reviews

Utter Bliss: Apps that Talk Back

by James E. Powell

Well-suited to industrial-strength environments, Visual Voice has a set of 32-bit OLE controls for Visual Basic, C++, Access, PowerBuilder or Delphi. It offers a slick test mode to simulate your application using a sound card instead of a telephony board or voice-enabled modem.

You can record your own voice files and combine them with the package's prerecorded phrases for date, time, numbers and so on, to form complete sentences. You also define voice queries, including the voice prompt itself and the type of response to expect. Assemble queries in subroutine templates that create a sequence of events-for example, greet caller, play prompt, get order number, play back response.

Visual Voice code is easy to understand. After placing the Voice control on your form (named Voice1, for example), you can add code to a RingDetected event as simply as: Voice1.Pickup (to answer the phone), Voice1.PlayMoney 100.00 (to play back "one hundred dollars and zero cents") and Voice1. Hangup (to hang up). You can perform a "wink," which takes your phone off the hook briefly to capture Caller ID data.

The documentation includes plenty of sample code. Visual Voice doesn't offer the point-and-click simplicity of voysAccess for Visual Basic, but you can still build a telephony application quickly with this product.

-- Info File --
Visual Voice Pro 3.0
Price:
Windows 95 version, $495; NT version, $795
Pros: Documentation; features
Cons: Not for RAD
Platforms: Windows 95, NT
Disk Space: 20MB+
RAM: 16MB
The Stylus Product Group, Artisoft
617-621-9545, fax 617-621-7862
WinMag Box Score 3.5
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