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Letters
End users, revolt!

Dribbleware (Start, December 1996) will not go away without a major uprising by the customer base. Simply put, the current situation is very profitable for the vendor: The cost of producing the software is lower; poorly trained, inexperienced programmers cost less; and there is no need to spend money on proper pre-release testing when your customers will do it for free.

Mark H. Rackin via the Internet

Windows 95 is looking more like a mainframe operating system every day, and dribbleware is just one more example. Now do you understand why the Network Computer looks so attractive?

Kenyon F. Karl via the Internet

I am a systems analyst for the Washington State Senate, and we have been struggling with dribbleware. When we upgraded to Win95, Exchange and WP7.0, it was a major change for the users, who can expect a new batch of upgrades next year and dribbleware in between. It is about time software manufacturers realized that constant updates are too costly for corporate and government users to keep up with. These users are not computer professionals; they are just trying to do a job. And in government jobs, their efficiency can affect everyone's quality of life.

Steve Gustafson via the Internet

Copyright (c) 1997 CMP Media Inc.


Windows Magazine, March 1997, page H28.

[ Go to March 1997 Table of Contents ]